Salesforce, Inc. (CRM)

業務介紹

以下是英文內容的繁體中文翻譯:

Salesforce, Inc.提供客戶關係管理技術,將公司和客戶聚集在全球範圍內。其Customer 360平台賦予客戶協作能力,為其客戶提供連接的體驗。該公司的服務包括:

Sales - 存儲數據、監控線索和進度、預測機會、通過分析和關係智能獲得洞見,以及提供報價、合同和發票。

Service - 使公司能夠以規模提供值得信賴和高度個性化的客戶服務和支持。

靈活的平台 - 使各種規模、位置和行業的公司能夠使用拖放工具構建業務應用程序,使他們與客戶更緊密。

在線學習平台 - 讓任何人都可以學習需求的Salesforce技能。

Slack - 一個互動系統。

Marketing - 使公司能夠計劃、個性化和優化一對一的客戶營銷之旅。

Commerce - 賦予品牌跨移動、網絡、社交和商店商務點統一客戶體驗的能力。

Tableau - 一個端到端的分析解決方案,服務於各種企業用例。

MuleSoft - 一個集成產品,使客戶能夠解鎖整個企業的數據。

該公司為金融服務、醫療保健和生命科學、製造等行業的客戶提供服務。它還提供專業服務,以及在線和面授課程,以認證其客戶和合作夥伴在架構、管理、部署和開發其服務。

該公司通過直接銷售以及諮詢公司、系統集成商和其他合作夥伴提供服務。Salesforce, Inc.於1999年註冊成立,總部位於加利福尼亞州旧金山。



Salesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

公司網址

https://www.salesforce.com