Pegasystems Inc. (PEGA)

業務介紹

柏嘉系統公司在美國、美洲其他地區、英國、歐洲其他地區、中東、非洲和亞太地區開發、行銷、授權、託管和支援企業軟體應用程式。它提供Pega Platform,這是一款為客戶開發應用程式的產品;以及Pega Infinity,這是一個統一客戶互動和數位流程自動化的軟體平台。該公司還提供客戶互動應用程式,包括Pega Customer Decision Hub,可以讓企業增強客戶獲取和體驗跨內部、外部和付費媒體渠道;Pega Sales Automation自動化和管理銷售流程;以及Pega Customer Service,可以預測客戶需求,連接客戶與人員和系統,自動化客戶互動以提升客戶服務體驗,並允許企業跨渠道提供互動並提高員工生產力。此外,它還提供智能自動化軟體;Pega Cloud允許客戶使用基於互聯網的基礎設施開發、測試和部署應用程式和Pega Platform;Pega Academy提供面授和線上培訓課程供其員工、客戶和合作夥伴使用;以及指導、實施和技術支援服務。該公司主要通過直銷團隊以及與技術提供商和應用程式開發商的合作,向金融服務、生命科學、醫療保健、通信和媒體、政府、保險、製造和高科技以及消費者服務市場行銷其軟體和服務。柏嘉系統公司於1983年註冊成立,總部位於馬薩諸塞州劍橋。



Pegasystems Inc. develops, markets, licenses, hosts, and supports enterprise software applications in the United States, rest of the Americas, the United Kingdom, rest of Europe, the Middle East, Africa, and the Asia-Pacific. It provides Pega Platform, an application development product for clients; and Pega Infinity, a software platform that unifies customer engagement and digital process automation. The company also offers customer engagement applications, including Pega Customer Decision Hub that enable enterprises to enhance customer acquisition and experiences across inbound, outbound, and paid media channels; Pega Sales Automation to automate and manage the sales process; and Pega Customer Service to anticipate customer needs, connect customers to people and systems, and automate customer interactions to evolve the customer service experience, as well as to allow enterprises to deliver interactions across channels and enhance employee productivity. In addition, it provides intelligent automation software; Pega Cloud that allows clients to develop, test, and deploy applications and the Pega Platform using an Internet-based infrastructure; Pega Academy, which offers instructor-led and online training to its employees, clients, and partners; and guidance, implementation, and technical support services. The company primarily markets its software and services to financial services, life sciences, healthcare, communications and media, government, insurance, manufacturing and high tech, and consumer services markets through a direct sales force, as well as partnerships with technology providers and application developers. Pegasystems Inc. was incorporated in 1983 and is headquartered in Cambridge, Massachusetts.

公司網址

https://www.pega.com